You may return any unopened item(s) (less shipping charges) for a refund. Item must be shipped back to MusclePhenom Sports (Customer Pays Shipping) within 30 days of purchase in it's original packaging with a valid receipt or proof of purchase in order to process return. Customer may not return any item for a refund more than once. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund. To complete your return, we require a receipt or proof of purchase. If 30 days have passed since your purchase we cannot offer you a refund.
EXCHANGES: We do not accept product exchanges of any kind.
To be eligible for a refund you must (1) email us at firstname.lastname@example.org with your refund request (2)send your item to: 500 N MICHIGAN AVE SUITE 600 CHICAGO Illinois US 60611.You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you are shipping an item, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
REFUNDS (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Several types of goods are exempt from being returned.
ADDITIONAL NON-RETURNABLE ITEMS:
Any opened item not in it's original packaging
Clearance Sale items (if applicable)
unfortunately Clearance items cannot be refunded.
To complete your return, we require a receipt or proof of purchase.
Please send your purchase back to the manufacturer.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com
Clearance sale items(if applicable)
Clearance sale items cannot be refunded.
Refused Delivery or Cancellations
Refused delivery or cancelled orders after order has shipped may incur additional shipping charges.
We do NOT offer gift cards, gift certificates, or store credit.
To return your product, you should mail your product to: MusclePhenom Sports 500 N MICHIGAN AVE SUITE 600 CHICAGO Illinois US 60611
You will be responsible for paying for your own shipping costs for returning your item. SHIPPING COSTS ARE NON-REFUNDABLE. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your returned item to reach us, may vary.
Our return policy only applies to products purchased directly from our website.